Answers to FAQs about online booking
When will I receive a confirmation?
Make sure to check the boxes to confirm your appointments through text and email.
After booking your service, you will receive:
- A confirmation email with your appointment date and time roughly 5 minutes after booking. If you do not receive one, please call us to confirm ASAP.
- A text message to confirm your appointment 3 days prior.
- A follow up message 1 day prior just as a friendly reminder, we know you are busy!
These notification settings can be changed anytime. Please ask our front desk team to adjust if you feel you are getting too many.
What can I do if I can't find an appointment at a time that works for me?
Can't find an appointment on a day that works best? Or is your favorite stylist unavailable? Join our waitlist!
Customers can add themselves to a waitlist and if anyone reschedules their appointment, we will let you know that there is an opening on your preferred date!
Log in to your account and then...
- Choose your services
- Pick your stylist or choose any employee
- Choose the specific date range or date that you need.
- Make sure to put the best time
- Then click Add to Waitlist
- That's it! We will be in touch if something opens up!
A credit card is required to reserve an appointment online.
If you need to cancel or reschedule, we ask you give 24 hours curtesy but appointments can be rescheduled up to 4 hours prior to appointment. See salon policies for details.
Troubleshooting Login Issues
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