WITH US, YOU WILL FIND:

• An encouraging team, our team is #squadgoals
• A customer service driven atmosphere
• 35 years in business and an excellent reputation and MORE!

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HAIRSTYLIST TEAM

This is the perfect opportunity for a licensed stylist that is looking for a laid back, small salon that still has some structure! Grow your business behind the chair at a unique, quickly growing salon in lower Elkridge!

BENEFITS:

• Career growth through our level system
• Make up to 60% commission
• Salon leaders that want to help you reach your career goals
• Enjoy support from our stylist assistants and front desk team
• Paid education
• 4 day work week to give home and work life balance
• Bonuses
• Flex Time
• 401K

SKILLS, KNOWLEDGE, AND ABILITIES:

We are looking for stylists that want to grow in all areas below! 

Technical Skill Include:

• Chemical Services
• Hair Cutting 
• Back Bar 

Personal Skills Include:

• Guest experience consistency
• Communication & conversational skill
• Guest accommodation
• Listening and information comprehension . . . A genuine interest for others
• Engagement factor
• Style and taste development
• Reliability
• Integrity(stability creates trust))
• Accountability/ownership of their work quality
• Behavior regulation (stability)

Business Skills Include:

• Professional, service and product knowledge
• Consultation mastery (client leadership)
• Salesmanship (influence ability)
• Clienteling ( Data collecting for custom service)
• Expertise sharing (recommendation skill)
• Designing service cycles
• Reading Metrics
• Time Management
• Understanding and willing application of policies and procedures
• Understanding how performance affects income and the ability to grow income
• Understanding of how to use client docs (forms)

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THE STYLIST ASSISTANT TEAM

Our stylist assistant team is in charge of client service management, salon upkeep, knowledge and sales of back bar treatments and some front desk duties. 

EXPERIENCE:  Preferred: Salon experience.  

Benefits:

• Discounted salon services
• Discounted professional retail products
• Tips
• 401K
• Apprenticeship program 

SKILLS, KNOWLEDGE, AND ABILITIES

• Coordinate the daily flow of customer servicing. Multi-tasking is key.
• The ability to remain calm and professional in stressful situations.
• Excellent customer service and skills.
• Consistent professional presentation and pleasant demeanor.
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.
• The ability to manage 2 phone lines.

JOB DESCRIPTION

• Excellent personal/social skills when dealing with vendors, customers and coworkers.. 
• Flexible. Able to adapt to sudden changes throughout the day.
• Freely and openly take direction
• Learning the stylists schedule to effectively manage the flow of customers
• Learn and effectively use the salon's computer system, be familiar with all updates.
• Up-sell treatment bar services
• Team player
• Understand and apply verbal instructions in a fast-paced atmosphere.
• Greeting and welcoming customers in a friendly and professional manner.
• Tending to customer needs and inquiries.
• Informing stylists about customer appointments and requirements.
• Processing bookings and cancellations, and managing appointment schedules.
• Processing transactions and issuing receipts.

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THE FRONT DESK SALES TEAM

A salon front sales team will provide customer and administrative support for the entire Hair Station team. Basic everyday functions include greeting and welcoming clients, securing bookings, managing appointment schedules, process transactions, assisting with sales and marketing, upselling, reaching salon monthly goals and occasionally having to jump in to support the shampoo technicians.

BENEFITS:

• Discounted salon services
• Discounted professional retail products
• 401K
• Bonuses
• Continuing education for career growth

SKILLS, KNOWLEDGE, AND ABILITIES

• Coordinate the daily flow of customer scheduling, servicing, and check out. Multi-tasking is key.
• Effectively communicate.
• Excellent knowledge of the industry and trends impacting the salon.
• High school diploma or GED.
• Proficiency in administrative computer software such as MS Word, Excel, and Outlook.
• The ability to remain calm and professional in stressful situations.
• Strong marketing and sales abilities.
• Excellent customer service and skills.
• Consistent professional presentation and pleasant demeanor.
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.